Enforcement Services Investigations
Investigations
To start an investigation a formal complaint must be filed by calling 780-980-7200 ext. 5. A proper investigation and follow-up can be completed when you offer your name, address, and contact information as well as the needed information for the concern you have. Such things as:
- Date/Time/Duration of the event;
- What the event/concern is;
- Location of the event/concern;
- Specific information such as the description of the vehichle and a license plate, description of the animal (breed, colour), type of noise, etc.
At times, the investigation Officer will need you to produce a sworn statement and need you to attend court to proceed. If this is the case, the investigating officer will inform you of this requirement and explain the process. Your information is kept in confidence and is essential to our investigations. The Freedom of Information and Protection Privacy Act governs the collecting and dissemination of all personal information. If you are required to be a witness in a court proceeding, your legal name may be released to the defendant.
When enough information is given to have an officer attend, a file is assigned to a peace officer for investigation. Due to on-going investigations, prior calls for service or Officers and personnel not on-duty, calls may not be answered for one to two business days.