Utilities
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Utilities
The city provides a number of utility services for residents. Utility services include:
- water
- sanitary sewer
- storm water services
- curbside garbage and recycling pick up
Residents are required to fill out and sign all appropriate forms prior to opening a utility account. Utility forms can be faxed to 780.980.7127, emailed to utilities@leduc.ca or visit us at the Civic Centre (48A Street & 46 Avenue). A meter reading will be scheduled once utility forms have been received.
Download Renter Application for City Utilities form - pdf
Does the city require a deposit or a copy of my lease agreement?
We require a deposit if you are not the registered owner of the property you are occupying. The residential account deposit is $225.00, commercial and industrial accounts are determined by the water meter size, ranging from $225.00 to $5000.00 You must also provide a copy of the lease agreement when opening the utility account as proof of residency.
Credit card authorization form - pdf
Visit the water and sewer bylaw to find out more about the city's current water rates. Utilities are on a bi-monthly billing cycle. The utility bill is due on the 15th of the month with a penalty of 1.5% applied to any overdue balance on your account.
Where can I pay my utilities?
- Civic Centre located at 48A Street & 46 Avenue or at the Leduc Recreation Centre located at 4330 Black Gold Drive
- A convenient drop off box located at the front doors of the Civic Centre, cheques only, no cash.
- Any financial institution
What payment methods can I use to pay my utilities?
- Cash or Cheque, debit or credit card
- Online/telephone banking
- Join the Utility Installment Payment Program (UIPP) UIPP Brochure
- Visit online services to pay with a credit card.
How do I check for water leaks?
The toilets in your home could be causing your consumption to increase if they are not functioning properly. To check for a leaking toilet place a few drops of regular food colouring in the toilet tank. Do not flush the toilet. If after a few hours the food colouring shows in the toilet bowl, you have a leak that should be repaired as soon as possible. If your taps are leaking, a stream of water 1/32 of an inch uses 25 gallons in 24 hours, over two months this could really add up. Even a leak this small would add approximately $10.00 to your utility bill.
In order to discontinue your utility service a form must be completed, signed and submitted. This form can be faxed to us at 780.980.7127 or emailed to utilities@leduc.ca or delivered in person. This should be done five days prior to terminating your utility account. You are responsible for charges up to the date of termination.
How do I conduct a water meter test at home?
1. This test is conducted over a 30 minute period, during which no water is being used on the property.
2. Find your water meter, which is normally near the hot water heater.
3. Write down the numbers indicated on the meter at the start of this test.
4. Return to check the meter reading after 30 minutes have passed.
5. If the numbers have not changed, you do not have a leak in your pressurized water system.
If the numbers have changed, continue with the following steps
6. Shut off the valves under all toilets in the house, and repeat steps 1-4
7. If the numbers have not changed, you may have a running toilet that should be serviced.
Water Leaks are Costly
A leak measuring 1/32" wastes approximately 3.5 cubic meters/ month and costs approximately $8.00
A leak measuring 1/16" wastes approximately 13.65 cubic meters/ month and costs approximately $31.25
A leak measuring 1/8" wastes approximately 54.5 cubic meters/ month and costs approximately $125.00
A leak measuring 1/4" wastes approximately 218.5 cubic meters/ month and costs approximately $500.14
For after hours emergencies please call, 780.980.7108.