Traffic Collision Reporting Centre opens in Leduc

Wednesday, May 15, 2024

Leduc residents needing to report traffic collisions will now do so through the new Collision Reporting Centre (CRC), operated by Accident Support Services International Ltd. (ASSI) out of the Leduc RCMP detachment.  

The CRC will reduce wait times for residents and enhance the capacity of front-counter staff at the detachment. ASSI will provide the City and the Traffic Advisory Committee with regular reports on collision data analysis.  

The CRC is funded by supporting insurers, meaning this service change comes at no cost to the RCMP or the City. 

The Traffic Safety Act requires that any collision with injuries and/or damage exceeding $5,000 must be reported to the police. Drivers involved in a minor vehicle collision, who do not require a police officer to respond, must self-report their collision. Police continue to attend collisions involving dangerous goods, serious injuries, those blocking traffic, and those involving criminal activities.  

ASSI’s team will assist residents on-site at the detachment to complete the collision reporting process, including the police report, applying the “Damage Reported to Police” sticker, photographing the damage to the vehicle, and offering the opportunity to contact insurance companies or loved ones directly from the centre.  

“We are always looking for opportunities to improve services for residents,” says City of Leduc Mayor Bob Young. “From simplifying the resident reporting experience to enhancing public safety, the new reporting centre will benefit the entire community.” 

“Leduc RCMP support this city-led initiative in providing citizens a streamlined alternative in reporting minor motor vehicle collisions. We remain steadfast in prioritizing our police responses to maximize public safety,” says Inspector Jeff McBeth, Officer in charge of Leduc RCMP Detachment. 

Other municipalities across the province are also exploring this opportunity, and some in the region - including Edmonton and Parkland County - are currently operating CRCs in partnership with ASSI.