COVID-19 Community & Social Support Resources
- COVID-19 Info for Albertans
- Alberta Works, Leduc Office: closed for in-person services. call 780 980 3565 to speak with one of the local workers.
- Alberta Supports: 1-877-644-9992. Hours of operation: Call from 7:30 a.m. to 8 p.m., Monday to Friday
- After Hours Emergency Number: 780-644-5135. For emergency financial assistance. Call after 4:30 p.m. on weekdays, and anytime during holidays and weekends
Mortgages and Loans
- COVID-19: Understanding Mortgage Payment Deferral
- Dealing with Mortgage Payment Difficulties
- Money and Finances
- Mortgage Default Management Tools - The Canada Mortgage and Housing Corporation (CMHC) and other mortgage insurers offer tools to lenders that can assist homeowners who may be experiencing financial difficulty
- Credit Counselling Canada: connects Canadians to non-profit credit counsellors to learn strategies and options to reduce debt, free financial check-up, financial literacy education, debt repayment planning.
- Help with Debt Alberta: a free online tool offered by CPLEA to provides a guided pathway for Albertans who are struggling with debt and looking for help.
- COVID-19 Federal Support – Support for businesses
- Alberta Biz Connect: Workplace guidance and supports to help businesses and non-profits affected by COVID-19 reopen and resume operations safely.
Alberta Courts and Legal Centres
Many lawyers are working remotely right now and not seeing clients in person unless it is absolutely necessary. Many community and legal clinics are not seeing clients in person but are providing services by telephone:
- Edmonton Community Legal Centre: Office is closed but you can fill out their online Intake Form. If your matter is urgent, someone will call you back.
- Student Legal Services (at the University of Alberta): Student-run non-profit that helps low-income individuals with legal issues.
- Resolution and Court Administration Services: Provides information about courts and resolution services in Alberta. Call 1.855.738.4747 or fill out the contact form for more information.
- Legal Aid Alberta: provides affordable legal services in family law, family violence matters, child welfare, immigration, and youth and adult criminal defense. Assessments are currently being completed over the phone. Call 780-422-9222
- If you don’t qualify for a legal clinic but you need a lawyer and don’t know one, Lawyer Referral Service provides the names of three lawyers. Each lawyer should provide a half-hour consultation free of charge. Note that lawyers are not expected to give free legal advice during the free half-hour consultation. Contact 1-800-661-1095.
- Centre for Public Legal Education Alberta (CPLEA): Canadian Legal FAQs related to COVID-19
- Law Centre Alberta - provincial legal clinics and legal aid
- Family Mediation FAQs – Alberta Justice and Solicitor General
- Canadian Legal FAQs: information on COVID-19 for Albertans
Separation and Divorce Legal Resources
- Edmonton Community Legal Centre Family Law Program
- Student Legal Services of Edmonton
- Legal Aid Family Law Program
- Child Custody and Parenting – Making a Parenting Plan – resource from Centre for Public Legal Education Alberta
- Creating a Separation Agreement (pdf) – resource provided by Centre for Public Legal Education Alberta
- Parenting After Separation – free course offered by Government of Alberta for parents or guardians who are separating or getting a divorce. Parenting After Separation Guide found here.
- Supervised visit - list of organizations from Government of Alberta (under 'Supervised Visits' section)
- Divorce Resource Group Meetup (online until further notice)
- The Equitable Child Maintenance and Access Society (ECMAS)
- Edmonton Landlord and Tenant Advisory Board 780-496-5959
- RTDRS- Residential Tenancy Dispute Resolution Services
- Leduc Regional Housing Foundation: affordable housing accommodations and services for modest income seniors, individuals, and families with the Leduc region.
COVID-19: Information for Alberta Landlords and Tenants – FAQs provided by CPLEA
Make payment arrangements with landlord, if your income has not changed, it is advisable to continue paying rent to avoid future evictions.
- Leduc Overnight Winter Shelter– New location as of January 16, 2021, located at 5110-47 Street. Check-in only from 9:30 p.m. – 10:30 p.m. Meal and bed provided until 8 a.m. Drug and alcohol-free facility.
- Homeward Trust Edmonton: COVID-19 resources for vulnerable populations
- Emergency Shelters: Programs that provide a temporary or transitional place to stay for people who are in crisis or homeless individuals and families.
- Temporary Accommodations during COVID-19 - the City of Edmonton is supporting community agencies operating temporary 24/7 accommodations beyond existing overnight homeless shelters.
- Family Violence Info Line
- Call 310-1818 | 24/7 | 170+ languages
- Chat online alberta.ca/SafetyChat | 8 a.m. - 8 p.m. daily | English
- Family Violence Prevention, Government of Alberta – activities and resources to help prevent family violence and support healthy relationships
- Sexual Assault Centre of Edmonton – support and information line is active between 9am and 9pm at 780-423-4121 and trained volunteers answer texts sent to 1-866-403-8000
- Riseup Society (Leduc) Individual counselling for adults impacted by intimate partner violence. Counselling by telephone until social distancing lifted. Office and staff available Tuesday, Wednesday, Thursday. New clients being accepted. Call 780-739-7473
- Alberta’s Council of Women’s Shelters (ACWS) – to speak to someone at a shelter near you, call the 24/7 toll free line at 1-866-331-3933
- Camrose Women’s Shelter – 24 hour crisis line, shelter service, and outreach program that supports women and their families during crisis, assists with personal safety planning, and makes referrals to other agencies
- Alberta’s ONE LINE for Sexual Violence – 1-866-403-8000. phone, text, and chat service. Responders help survivors - understand where services are located, make a plan of action, and provide recommendations for carrying it out.
- Family Violence in the Workplace
- Law Central Alberta – family violence general resources
- Love is Respect – interactive safety planning including information for staying safe at home
- Government of Alberta, Family Violence During COVID-19 Factsheet
- Legal Aid Alberta: Family Violence Matters
- Undaunted - Keeps all the evidence together, gives those being abused a feeling of having more control over their own information, helps avoid retraumatization, and stores the evidence securely so it is there if and when they choose to report. Offered for free.
- Leduc & District Family Violence Prevention Team – Family Violence Prevention During COVID-19 brochure
- Technology Safety: App Safety Center – tips, information, and considerations for the safe development and use of smartphone apps for survivors and professionals.
- Safety Planning: COVID-19 – a guide for survivors of domestic violence
- The Today Centre - raises awareness and builds capacity by providing immediate, inclusive, integrated services for those impacted by family violence. Provides free, short-term support.
- Leduc Food Bank –During COVID-19, in-person appointments will not take place. Please call 780-986-5333 Mondays, Wednesdays, and Fridays starting at 8:30am to arrange a contactless pickup.
For medical information please refer to these Covid-19 links:
- Information for Albertans - Alberta Health Services Covid Updates
- Government of Canada - Covid Updates
- World Health Organization (WHO)- Advice for the Public
- COVID-19 ABTrace Together App
- A New Online Hub: Core will coordinate community services for older Albertans and seniors during the COVID-19 pandemic and beyond.
- Telford House – closed until further notice. All activities suspended.
- Seniors’ Centre Without Walls - A seniors’ centre from the comfort of your own home! Join us for a variety of interactive telephone-based social and health programming, free of charge. Provides opportunities to socialize, learn new skills and stay connected. New series of participant-selected topics every four months. Project funded in part by the Alberta Ministry of Seniors and Housing’s Aging Well in Community Grant. To register, please call 780.395.2626. Open to seniors aged 55+ living anywhere in Alberta with our toll-free line – no referral necessary.
- Drive Happiness - Seniors assisted transportation providing rides to grocery stores, prescription pick-ups, etc. Delivery also available. Call to coordinate. Currently offering door-through-door transportation for seniors seeking a COVID-19 vaccine. This program is ideal for lower income seniors with mobility challenges or limited access to transportation. Contact 780-424-5438 or firstname.lastname@example.org
- Caregivers Alberta – offers support to all caregivers including online peer support, Caregiver Advisor, online programming and workshops
- Wendy’s Errands for Elders – convenient and personalized to promote happy and healthy lifestyle at home. Fee for service. Call 780-916-8916 or email Wendy@WendysErrands.com
- Continuing Care, Alberta Health Services - includes home care, supportive living, long term care, hospice and end-of-life care.
- Alberta Aids to Daily Living (AADL) – helps Albertans with long-term disability, chronic or terminal illness to pay for basic medical equipment and supplies
- Veterans Affairs Canada – visitor access to area offices is suspended. Clients are encouraged to access through My VAC Account or by calling 1-866-522-2122. Currently focusing on the most urgent client needs.
- Canada Post - COVID-19 updates
- Edmonton Seniors Coordinating Council: COVID-19 pandemic as a resource for Edmonton seniors and their families. It contains up-to-date information about senior centre operations and closures, services for seniors, and activities that seniors can do from home when social distancing.
- Alberta Council of Disability Services: Pandemic Response Services
- Seniors Property Tax Deferral Program: Eligible senior homeowners can defer all or part of their municipal property taxes with a low-interest home equity loan.
- Westend Seniors Activity Centre – Fun online activities, including an 8-week fitness program for seniors. Classes offered online via Zoom and YouTube video classes.
- Family Caregiver Wellness – workshops and videos offered by NorQuest College to learn the skills and to be confident and empowered as a family caregiver. $15 plus tax charge for each workshop.
- Mobility for Good – Telus program that provides Canadian low-income seniors receiving the Guaranteed Income Supplement (GIS) benefit with low-cost wireless service and a free refurbished device.
- GetSetUp – online platform that offers on-demand, engaging learning experiences that range from teaching everyday technical skills to enrichment focused courses taught by passionate instructors.
- Government of Canada: Coronavirus (COVID-19) and Indigenous communities
- Indigenous Wellbeing in the Times of COVID-19 – four directions virtual support hub by Women’s College Hospital
- First Nations & Inuit Hope for Wellness Online Chat – Call the toll-free Help Line at 1-855-242-3310, 24 hours a day, 7 days a week.
- Metis Nation of Alberta: Youth Programs & Services – The Métis Nation of Alberta (MNA) is committed to developing and delivering programs and services that address the unique needs of Métis youth in Alberta, so they may feel inspired and empowered to move the Nation forward.
- Alberta Indigenous Virtual Care Clinic – Any Indigenous person and their family in Alberta can see a doctor through their phone or computer. Serves individuals self-identifying as First Nations, Inuit and Métis and their families.
- altView Foundation - online peer support, workshops, and resources for LGBTQ2S+ individuals and families during COVID-19
- Pride Centre of Edmonton – phone-based support, information, and referral during COVID-19
- Stuck in quarantine with your homophobic or transphobic family? – tips provided by Egale
- The Rainbow Pages - a resource guide developed by The Family Centre of Northern Alberta to provide Lesbian, Gay, Bisexual, Transgender, Queer+ (LGBTQ+) youth and the youth-serving community with a consolidated guide of supports available in Edmonton.
- Chew Project - provide frontline support, opportunities for health and wellness, and to help find hope for LGBTQ2S+ youth and young adults facing barrier
- Queer Emergency Supports during COVID-19, Monday evenings
- Institute for Sexual Minority Studies & Services – provides education programs, research, policy development, advocacy, and community services to empower LGBTQ2S+ population.
- Trans Lifeline - Free hotline staffed by transgender people for transgender people. Trans Lifeline volunteers are ready to respond to whatever support needs members of our community might have. 1-877-330-6366
Mental Health Services
- Alberta Health Services – Leduc Mental Health & Addictions (Centre Hope Building)
- Adult intake line: 780-424-2424
- Child and adolescent intake line: 780-342-2701
- Private psychology clinics - Contact private clinics to find out details about teletherapy and in-person appointments.
- Primary Care Network (Leduc Beaumont Devon) – 780-986-6624. Short term mental health services, free classes and workshops
- Distress Line (24/7) – 780-482-4357 (HELP)
- Riseup Society
- Individual counselling for adults impacted by intimate partner violence
- Counselling by telephone until social distancing lifted
- New clients being accepted. Call 780-739-7473
- Distress Line – 780-482-4357 (HELP); the 24-hours Distress Line is available 7 days a week
- Psychologists’ Association of Alberta
- The Psychologists’ Association of Alberta would like to help those Albertans who are experiencing distress due to the COVID-19 Pandemic. Our Disaster Response Network members are offering pro-bono psychological services with priority for health care providers and first responders traumatized by recent events. This is not a crisis line or a referral service but pro-bono support by volunteer psychologists of 1-3 sessions for those in need. To access this service, contact us at the PAA Office: email@example.com or (780) 424-0294 or Toll Free 1-888-424-0297
- Canadian Mental Health Association
- programs and services including online crisis chat, drop-in single session counselling, suicide grief support services, education and training, peer support services and caregiver connection
- CMHA Free Call-In Counselling – Available through the pandemic for youth and adults aged 16+; 1-289-291-5396
- Access 24 / 7 (Anderson Hall, Royal Alex Hospital) provides a range of urgent and non-urgent addiction and mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach and short term stabilization. 780-424-2424
- Kids Help Phone is Canada’s only 24/7, national support service. We offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French. 1-800-668-6868
- Canadian Association for Suicide Prevention: Find Bereavement & Crisis Support Centres in your area. Edmonton: 780-482-HELP (4357)
- Mental Health Copilots – an initiative that exists to support people in finding a mental health professional they trust.
- Eating Disorder Support Network of Alberta (EDSNA)– EDSNA offers online, professionally-facilitated support groups for those directly and indirectly (family members / loved ones) affected by eating disorders. No official diagnosis is required.
- Africa Centre - free, culturally-relevant counselling services for Black community members. Sessions are available online or in-person, pending COVID-19 recommendations. Provided by United Way and Alberta Black Therapists Network
- Togetherall: Virtual Mental Health - a clinically moderated, online peer-to-peer mental health community that empowers individuals to anonymously seek and provide support 24/7. Free to all Albertans aged 16+, register using your Alberta postal code. Offered by Alberta Health Services
- Wellness Together Canada - Get connected to mental health and substance use support, resources, and counselling with a mental health professional. Immediate Crisis Support: Text WELLNESS to 741741
- Catholic Family Service, Rapid Access Counselling - provide supportive, change-focused conversations through Rapid Access Counselling—our Alberta-wide, single session counselling service. With no wait list, and multiple daytime and evening appointments available from Monday to Friday, you can typically book a 75-minute appointment within three business days.
Mental Health Resources
- Calm is offering free resources for all ages.
- Headspace: Meditation Information, tools and app
- Centers for Disease Control & Prevention: Info/tools for managing anxiety and stress
- Anxiety Canada: Expert tools and resources for managing anxiety
- Text4Hope: People receive daily text messages with advice and encouragement helpful in developing healthy personal coping skills and resiliency. Text COVID19HOPE to 393939 to subscribe. Provided by Alberta Health Services.
- Mental Health Commission of Canada: Guidance on strategies for mental well-being during COVID-19
- Mood Disorders Society of Canada: Resources for caring for your mental health during COVID-19
- Crisis Services Canada: # 1-833-456-4566/ Text: 45645 – Provides Suicide Prevention and Support
- National Eating Disorder Information Centre: COVID-19 and eating disorders FAQs
- Centre for Online Mental Health Support: live interactive mental health support online
- Crisis & Trauma Resource Institute (CTRI): blog articles related to maintaining mental wellness during COVID-19
- Tolerance for Uncertainty: a COVID-19 Workbook: Bay Psychology
- Mindfulness, Healing, and Wisdom in a Time of COVID-19 – meditation exercise on YouTube led by Jon Kabat-Zinn, founder of mindfulness-based stress reduction (MBSR)
- AHS Virtual Caregiver Education – Online resources information page for COVID-19 related resources for families and building good mental health
- Wellness Network – online courses and support groups designed to improve mental health and wellness. May have to register and do intake with AHS for certain courses/groups.
- Alberta Health Services – Help in Tough Times
- Virtual workshop - Managing Anxiety through COVID-19, hosted by the Leduc Arts Foundry
- Addiction Helpline: 1-866-332-2322
- Rehab4addictions – guidance for better mental health during the COVID-19 pandemic
- Wellness Together Canada – mental health and substance use support. Free online resources, tools, apps, and connections to trained volunteers and mental health professionals. Launched by the Minister of Health
- Help4Me: Youth Addiction and Mental Health Resources from My Health Alberta
- Text4Hope: People receive daily text messages with advice and encouragement helpful in supporting those with addiction. Text Open2Change to 393939 to subscribe. Provided by Alberta Health Services
- In the Rooms – COVID-19 Online Recovery Resources: provides recovering addicts a place to meet and socialize when they’re not in face-to-face meetings.
- Canada Drug Rehab Addiction Services Directory: free online directory of alcohol and drug rehab programs and other addiction-related services in Canada
Overcoming Isolation and Loneliness Resources
- Quarantine Chat – talk on the phone with someone else stuck at home
- Stronger Minds by BEACON - free digital program for all Canadians to support your mental well-being through the COVID-19 crisis.
- Leduc Children’s Services: hours are 8:15am-4:30pm. Call 780-986-7869
- Crisis Unit (for after hours, weekends, holidays): 780-427-3390.
- They are limiting non-essential meetings.
- Child Abuse Hotline, open 24 hours a day 1-800-387-KIDS (5437)
- City of Leduc Youth Directory
- Kids Help Phone: offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.
- Boys and Girls Club of Leduc – programming for children and youth. Virtual programming available during COVID-19.
- Help4Me: Youth Addiction and Mental Health Resources from My Health Alberta
- altView Foundation: resources and supports available to LGBTQ2S+ youth and allies during COVID-19, including Online Community Youth GSA. Facebook page found here.
- Bullying Helpline: Connect with helplines if you or someone you know is experiencing bullying or abuse.
- Canadian Gap Year Association: Registered organization with a mission to grow the passion and talents of young people looking for alternative learning experience on their educational and/or career pathways.
- Jack.org: A resources hub to help youth take care of themselves during the COVID-19 pandemic.
- Stigma-Free COVID-19 Youth Wellness Toolkit
- The Rainbow Pages: a resource guide developed by the Family Centre of Northern Alberta to provide Lesbian, Gay, Bisexual, Transgender, Queer+ (LGBTQ+) youth and the youth-serving community with a consolidated guide of supports available in Edmonton.
- Mobility for Good – Telus program that helps youth aging out of care achieve independence by providing them with a free phone and a $0 plan
- Homeward Trust, Coordinated Youth Response - A group of youth-serving agencies in Edmonton started the Coordinated Youth Response to meet an immediate need during the pandemic to better help youth aged 15 – 24. The goal is to connect youth with agencies right away, work together to increase access to services, and to build a network of care.
- Teen Mental Health – mental health literacy information, research, education and resources designed to meet the needs of children, youth, young adults, families, educators, community agencies and health care providers.
- Government of Canada Employment Support – Information, tools, and services for young Canadians who are looking for work amidst COVID-19
Parent and Family Resources
- Leduc Public Library – Check out their Facebook page for daily challenges and activities for people of all ages.
- CASA: Child Adolescent and Family Mental Health – Your Mental Health Webinars. Created to assist families and community members in dealing with the many mental health concerns coming out of the COVID-19 pandemic.
- Surviving COVID-19: Engaging with your kids without going crazy – advice and tips from Koru Family Psychology
- Search Institute: Building Developmental Relationships During the COVID-19 Crisis
- FAQs on COVID-19 for Young Children and Students – information from Government of Alberta
- Tips for Supporting Anxious Children – 5 tips from the Crisis & Trauma Resource Institute (CTRI)
- Canadian Association for Community Living – Disability-related resources for families during COVID-19
- My COVID-19 Time Capsule
- Supporting Families During COVID-19 – Child Mind Institute, provides support resources, coping, managing anxiety, dealing with loss, discipline strategies, remote learning, etc.
- Parenting During COVID-19 – tips from Triple P, Positive Parenting Program
- Black Gold School Division - Ways to Wellness: free videos, strategies, activities, and tips provided by Alberta Health Services.
- Children's Mental Health Learning Series - provides caregivers, families, and professionals with helpful information to increase knowledge and help support children and youth with mental health concerns by Government of Alberta
- Telus Internet for Good – provides eligible Albertans who have a disability or low income families with low-cost internet.
- Community Education Service (Alberta Health Services) – free webinars and recorded sessions for parents, caregivers, educators, and service providers
- Family Caregiver Wellness: online workshops and videos offered by Norquest College
- Working & providing care for family or friends – information about job-protected leaves and flexible work arrangements. Government of Alberta
- coParenter App – provides families with a number of tools to help them manage, organize and resolve everyday co-parenting responsibilities. Free 60-day trial for Alberta families
- Co-parenting in a pandemic - tips, guidelines, and FAQs from Legal Aid Alberta
- Common questions about parenting conflicts during COVID-19 - tips, guidelines, and FAQs from Legal Aid Alberta
- Parenting Disagreements During COVID – strategies to reduce conflict about staying safe, from Child Mind Institute
Career and Employment Resources
- BGS – online career and employment workshops offered for free
- MCG Careers – support with writing resumes and cover letters, career and employment coaching, job search support
- Directions for Wellness - career services including workplace training, one-to-one employment services, and indigenous services
- Edmonton Employment Services – Helping unemployed Albertans in the Edmonton Area explore career and training options and find jobs
- Government of Canada Employment Support – Information and tools for youth who are looking for work amidst COVID-19
Alberta Education Guidelines
- COVID-19: Education and Child Care – Changes to the kindergarten to grade 12 and post-secondary education systems, and child care services. Government of Alberta
- Leduc Adult Learning – offers opportunities to adults in Leduc and surrounding areas. Free online workshops avaliable.
- Cyber Security E-Courses – the Government of Alberta has free e-courses available to educate around security on the internet. With so many online services, it is important to know how to keep yourself and your information safe.
- Leduc-Strathcona Service for Children Family Day Homes
- Child Care Lookup – find information about child care programs, resources, and incentives offered in Alberta
- Child Care During COVID-19 – information, and the process and guidance for reopening and home-based child care options
- City of Leduc Recovery Checklist
- City of Leduc Return to Play FAQ
- City of Leduc COVID-19 Resources for Business Owners
- City of Leduc Hazard Inspection Checklist
- Self-Assessment Tool
- Workplace Guidance for Business Owners
- Prioritizing funding for front-line nonprofits
- Funding Communities and Civil Society
- Emergency Community Support Fund
- Information for non-health care volunteers
- Guidance for organized sport, physical activity and recreation
- New relaunch supports and commercial tenancy measures to help Alberta’s small- and medium-sized businesses during economic relaunch
- Integral Org: Helping Alberta nonprofits and charities thrive through education and support
- COVID Community Roots Program: Grants for organizations
- Board Development Program (BDP) Live Webinar Series: Free, online registration. Begins June 23, 2020.
- Relaunch grant to help businesses recover
- Pivot Online: A toolkit for artists and nonprofit organizations