City of Leduc launches Permitting Action Plan

Monday, March 12, 2018

After hearing from the business community, the City of Leduc has created a Permitting Action Plan that focuses on enhancing key areas of the City’s existing permitting process to foster business success. Feedback gathered throughout 2017 identified a number of aspects that can be improved to contribute to the progress of businesses, builders and developers in the city.

“Business and population growth in our city has been exponential over the past 10 years. We’ve gone from 18,748 residents in 2007 to 31,130 in 2017,” says Leduc Mayor Bob Young. “As our economy continues to show signs of recovery, creating an environment that promotes economic development is key in positioning Leduc as an attractive place to live and do business.”

Enhancements made through the Permitting Action Plan focus on three aspects: customer service, policy and regulation and CityView, the City’s online permitting tool. Improvements to customer service will emphasize a success-oriented approach that is flexible and proactive to address applicants’ individual needs. The City will also explore regulation and policy amendments to allow for creativity, flexibility and competitiveness in the downtown area. Enhancements to CityView will improve technical support to streamline processing requirements.

“The City of Leduc is a regional leader in processing timelines for permits,” says Michael Pieters, general manager of Infrastructure and Planning with the City of Leduc, “but, by implementing the Permitting Action Plan, we are combining planning and economic development best practices to elevate our existing service levels and provide tools that further business success in our city.”

Businesses, builders and developers can expect to see these changes carried out over the course of 2018. For updates on the Permitting Action Plan, please visit or call 780-980-7177.

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Leduc is a growing, dynamic city in the heart of Canada’s economic engine and conveniently located at the crossroads of air, highway and rail transportation. The City of Leduc is a centre of innovation, entrepreneurship and quality of life. As a regional leader, the city, together with other municipalities in the area, plays a key role in protecting the integrity of the Edmonton International Airport (EIA) and leading economic development in the region, including Aerotropolis. For information on non-emergency city services and programs, visit or follow us on Twitter @cityofleduc.

Lauren Wozny, Communications Officer