COVID-19 Community & Social Support Resources

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Financial Assistance Legal Assistance
Transportation Assistance Housing Assistance
Family Violence Assistance Food Assistance
Medical Assistance Older Adult Assistance
Indigenous Assistance  LGBTQ2S+ Assistance
Mental Heath Assistance Children, Youth and Family Assistance
Nonprofits and Community Organizations Assistance  

Financial Assistance

Federal

Provincial

  • COVID-19 Info for Albertans
  • Support for Employers and Employees
  • Alberta Works, Leduc Office: closed for in-person services. call 780 980 3565 to speak with one of the local workers.
  • Alberta Supports: 1-877-644-9992. Hours of operation: Call from 7:30 a.m. to 8 p.m., Monday to Friday
    • After Hours Emergency Number: 780-644-5135. For emergency financial assistance. Call after 4:30 p.m. on weekdays, and anytime during holidays and weekends
  • Utility Deferral Program  |  Individuals, families and businesses can defer utility payments until June 19, 2020 to lessen financial burden associated with the COVID-19 pandemic.
    • To arrange for a deferral and repayment plan, contact your natural gas or electricity provider directly.

Mortgages and Loans

Small Businesses

Alberta Government Service Changes

Alberta Courts & Legal Centres

Assured Income for the Severly Handicapped (AISH)

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Legal Assitance

Many lawyers are working remotely right now and not seeing clients in person unless it is absolutely necessary. Many community and legal clinics are not seeing clients in person but are providing services by telephone:

  • Edmonton Community Legal Centre: Office is closed but you can fill out their online Intake Form. If your matter is urgent, someone will call you back.
  • Student Legal Services (at the University of Alberta): Closed until further notice.
  • Legal Aid Alberta: Only accepting applications for in custody criminal matters, urgent out-of-custody criminal matters and urgent family or child-protection matters. Intake services at the courthouse are closed. You must apply by telephone. Call 1.866.845.3425. If you need help with other matters, you will have to wait until after May 22, 2020 or such further date as the court may advise.
  • Resolution and Court Administration Services: Provides information about courts and resolution services in Alberta. Call 1.855.738.4747 or fill out the contact form for more information.
  • If you don’t qualify for a legal clinic but you need a lawyer and don’t know one, Lawyer Referral Service  provides the names of three lawyers. Each lawyer should provide a half-hour consultation free of charge. Note that lawyers are not expected to give free legal advice during the free half-hour consultation. Contact 1-800-661-1095.
  • Centre for Public Legal Education Alberta (CPLEA): Canadian Legal FAQs related to COVID-19
  • Provincial legal clinics and legal aid

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Transportation Assistance

Leduc Transit

Leduc Transit temporary changes: Route 10 transit service will be suspended for ALL travellers to and from the Edmonton International Airport (EIA) until further notice. Some routes and schedules have been adjusted to reduce the potential spread of the novel coronavirus (COVID-19). Leduc Transit will waive fares until June 30, 2020. 

Riders can access free trip and route planning assistance by calling 780-980-8444 or emailing transit@leduc.ca

Leduc Assisted Transportation Services (LATS)

LATS will be operating Monday to Friday from 9 a.m. to 6 p.m. The LATS Shuttle will NOT be operating until further notice. Please note that only registered LATS clients are able to book trips. Call 780-986-5000 to secure your spot at least a day ahead. LATS will waive all fares until June 30, 2020.

Riders can access free trip and route planning assistance by calling 780-980-8444 or emailing transit@leduc.ca

Drive Happinness 

  • www.drivehappinness.ca
  • Seniors assisted transportation - 780 424 5438
  • Rides are booked on a case-by-case basis. Providing rides to grocery stores, prescription pick-ups, etc. Delivery also available. Call to coordinate.

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Housing Assistance

Having trouble paying rent? Contact Alberta Supports for financial assistance: 1-877-644-9992

Make payment arrangements with landlord, if your income has not changed, it is advisable to continue paying rent, to avoid future evictions.

Homeless Supports

  • If you are a homeless individual and think that you may have signs and symptoms of COVID19 please call EL811/ EL911 a team will come out to you and assess you and take you to a place where you can self-isolate
  • City of Edmonton has opened the Expo Centre for homeless clients.
  • Homeward Trust Edmonton: COVID-19 resources for vulnerable populations

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Family Violance Assistance 

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Food Assistance

  • Leduc Food Bank – Still operational and offering food to those in need, please contact the Food Bank at 780 986 5333. You must call ahead of time to book for an appointment to pick up a hamper. Please call Monday, Wednesday and Friday before 8.30 am to secure a spot for the same day.
  • Halal Food Hamper (IFSSA) in partnership with Edmonton’s Food Bank, call (780) 900 2777
  • Food Search:directs you to places that do pickups and deliveries for food

Grocery Stores

  • No Frills – 8am-9am is open for seniors and people with disabilities. No longer doing Deliveries
  • Safeway – new hours are 8am-8pm. Open early at 7am for seniors’ customers
  • Walmart, Giant Tiger, Co-op, Val-mart – no change to service, no delivery or online shopping services available.
  • Costco - special operating hours now for members over 60 years of age or have physical disabilities Tuesday and Thursday between 8 am and 9 am. ONLY MEMBERS WHO MET THIS AGE CRITERIA WILL BE INVIETED INTO THE SHOP DURING THESE HOURS. NO GUESTS WILL BE PERMITTED. Meaning you cannot accompany your elderly parents on a Costco grocery trip.
  • M&M Food Market – available to order online, free pickup service
  • Heart to Home Meals – frozen meals made and delivered for seniors. No subscription necessary; order as often as you like. Order online or by phone. For Leduc, resident’s delivery on Wednesday, you must order by Tuesday before 2 pm.

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Medical Assistance

For medical information please refer to these Covid-19 links:

COVID-19 Online Assessment Tool

AHS has developed a simple online assessment tool to help you decide whether you need to call 811 to be tested for COVID-19. It'll guide you to answer questions about your symptoms & take you through steps to help determine whether you need testing. http://ahs.ca/covid

Online Access to Doctors

  • Purpose Med: Free (Video/Call) Access To Healthcare For All Albertans
  • Shoppers Drug Mart and Maple have partnered to provide free access to Canadian doctors online, 7am-9pm. After one month, there is a cost to use this app
  • Babylon: free healthcare mobile app. Meet with licensed physicians in one-on-one video consultations. Allows you to check symptoms (including those of COVID-19), consult with physicians, access your health records, and get prescriptions and referrals.

Find a Doctor Accepting New Patients

To find a family doctor near you who is accepting new patients, Primary Care Networks and the College of Physicians & Surgeons of Alberta offer online tools.

Medicine Delivery Services  

Below is a list of pharmacies in Leduc that will deliver medication if they are not listed, means they do not deliver.

  • Health check Pharmacy Free Medication Delivery on Tuesday and Thursday.
  • If you live in an apartment meet delivery person at front door
  • The Medicine Shoppe Pharmacy: Doing curbside pickup (Customers can wait in their cars and someone will bring it out to them), BUT only delivering to existing customers if and when they have time.
  • Rexall Drug Store: Free delivery within City of Leduc only if you are an existing customer Tuesday Wednesday Thursday.
  • Shoppers Drug Mart: Delivery Fee is $10 for new customers, if you are an existing customer delivery fees is waived but only for prescription medications. Delivery is via cab, and when the person needs the medication. Person must meet driver outside if living in an apartment. Delivers only to City of Leduc residents
  • COOP Pharmacy: Free delivery within Leduc no specific days just when client needs it
  • Safeway Pharmacy: $13 for delivery prescription and over the counter medication. Three to Four days for delivery.
  • Loblaw Pharmacy: free prescription delivery
  • Leduc Remedy RX: free prescription delivery
  • Leduc Pharmasave: free prescription delivery

On-line Optical Services

PPE Suppliers 

Cancer Support

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Older Adult Assistance

  • A new online hub called CORE will coordinate community services for older Albertans and seniors during the COVID-19 pandemic and beyond.
  • Telford House – closed until further notice. All activities suspended.
  • Seniors’ Centre Without Walls - A seniors’ centre from the comfort of your own home! Join us for a variety of interactive telephone-based social and health programming, free of charge. Provides opportunities to socialize, learn new skills and stay connected. New series of participant-selected topics every four months. Project funded in part by the Alberta Ministry of Seniors and Housing’s Aging Well in Community Grant. To register, please call 780.395.2626. Open to seniors aged 55+ living anywhere in Alberta with our toll-free line – no referral necessary.
  • Caregivers Alberta – offers support to all caregivers including online peer support, Caregiver Advisor, online programming and workshops
  • Wendy’s Errands for Elders – convenient and personalized to promote happy and healthy lifestyle at home. Fee for service. Call 780-916-8916 or email Wendy@WendysErrands.com
  • Continuing Care, Alberta Health Services - includes home care, supportive living, long term care, hospice and end-of-life care.
  • Alberta Aids to Daily Living (AADL) – helps Albertans with long-term disability, chronic or terminal illness to pay for basic medical equipment and supplies
  • Veterans Affairs Canada – visitor access to area offices is suspended. Clients are encouraged to access through My VAC Account or by calling 1-866-522-2122. Currently focusing on the most urgent client needs.
  • Canada Post - priority service is offered during the first hour every day to those whom are at a higher risk (the elderly or people with compromised immune systems)
  • Edmonton Seniors Coordinating Council: COVID-19 pandemic as a resource for Edmonton seniors and their families. It contains up-to-date information about senior centre operations and closures, services for seniors, and activities that seniors can do from home when social distancing.
  • Alberta Council of Disability Services: Pandemic Response Services
  • Seniors Property Tax Deferral Program: Eligible senior homeowners can defer all or part of their municipal property taxes with a low-interest home equity loan.
  • Westend Seniors Activity Centre – Fun online activities, including an 8 week fitness program for seniors.  Classes offered online via Zoom and YouTube video classes.
  • Family Caregiver Wellness – workshops and videos offered by NorQuest College to learn the skills and to be confident and empowered as a family caregiver

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Indigenous Assistance

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LGBTQ2S+ ASSISTANCE

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Mental Health Assistance

Mental Health Services

  • Alberta Health Services – Leduc Mental Health & Addictions (Centre Hope Building)
    • Centre Hope is currently open; however, they are encouraging people to call rather than walk-in. Sessions will happen over the phone. Free.
    • All groups have been cancelled
    • Adult intake line: 780-424-2424
    • Child and adolescent intake line: 780-342-2701
  • Private psychology clinics - most clinics are closed and are doing teletherapy (sessions over the phone of online). Contact private clinics to find out details.
  • Primary Care Network (Leduc Beaumont Devon) – seeing majority of patients over the phone only, including mental health services. After hours walk-in clinic is closed.
  • Distress Line (24/7) – 780-482-4357 (HELP)
  • Riseup Society
    • Individual counselling for adults impacted by intimate partner violence
    • Counselling by telephone until social distancing lifted
    • Office and staff available Tuesday, Wednesday, Thursday
    • New clients being accepted. Call 780-739-7473
  • Psychologists’ Association of Alberta
    • Disaster Response Network is providing pro-bono psychological services, with priority for health care providers and first responders traumatized by recent events. Provided by volunteer psychologists; 1-3 sessions. Contact PAA office: 780-424-0294 or paa@paa-ab.ca
  • Canadian Mental Health Association
  • Access 24 / 7 (Anderson Hall, Royal Alex Hospital) provides a range of urgent and non-urgent addiction and mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach and short term stabilization. 780-424-2424
  • Kids Help Phone is Canada’s only 24/7, national support service. We offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French. 1-800-668-6868
  • Canadian Association for Suicide Prevention: Find Bereavement & Crisis Support Centres in your area. Edmonton: 780-482-HELP (4357)
  • AHS Caregivers Sessions - These free sessions are intended to provide parents, caregivers, teachers, and other adult community members with basic level information regarding addiction and mental health challenges that can and do affect children and youth.

Mental Health Resources

Overcoming Isolation and Loneliness Resources

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Children, Youth and Family Assistance

Children's Services

  • Leduc Children’s Services: hours are 8:15am-4:30pm. Call 780-986-7869
  • Crisis Unit (for after hours, weekends, holidays): 780-427-3390. 
  • They are limiting non-essential meetings. No services for intervention checks are being done at this time.
  • Child Abuse Hotline, open 24 hours a day 1-800-387-KIDS (5437)

Youth Resources

Parent and Family Resources

Talking to Children about COVID-19

Co-Parenting

  • coParenter App – provides families with a number of tools to help them manage, organize and resolve everyday co-parenting responsibilities. Free 60-day trial for Alberta families
  • Co-Parenting and COVID-19 – tips, guidelines, and FAQs from Legal Aid Alberta

Career and Employment Resources

Alberta Education Guidelines        

Child Care

Educational Resources for Learners

Educational Resources for Caregivers

Apps

  • ABC Mouse is offering free membership using code: SCHOOL7771
  • Synth Music Apps are being offered free for iOS & Android devices till March 31
  • Scratch 2.0: Free program to create your own interactive stories, games and animations
  • Duolingo: Learn a new language free (with ads)
  • Photomath: Math learning app free and paid versions
  • Quizlet: Flashcard learning app for many subjects
  • Adobe CC: 2 months free for multimedia design apps (Photoshop, Premiere, etc.)

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Nonprofits and Community Organizations Assistance

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