TELUS PureFibre Build

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*Note: Webpage content supplied by TELUS

Beginning in July 2021, TELUS will be working in local neighbourhoods to connect Leduc to the TELUS PureFibre™ network - Canada's #1 internet technology for speed and reliability.

Please see the map below for current construction status throughout the City of Leduc. If you have questions about TELUS PureFibre construction that is underway in your neighbourhood, please email jeff.nichol@telus.com or call the CTI Escalation and Information Hotline at 780-914-5891

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Updated Sept. 3, 2021

Map Legend:
Green: PureFibre construction is pre-existing or completed
Red: PureFibre construction is currently underway
Blue: PureFibre construction has not yet begun

Sign up here to get notified when your neighbourhood will be TELUS PureFibre ready.

 

About the project

The TELUS PureFibre network is made up of flexible, transparent, durable strands of glass. These fibre optic strands transmit information as pulses of light, and carry huge amounts of information in the space of seconds. 

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TELUS is the only major provider in Western Canada with a 100% fibre optic connection to the home. That means a fast, always consistent connection. Other providers' networks switch to copper cable before reaching homes, meaning their customers don't see the benefits of a true fibre connection. Once PureFibre construction is complete, you'll be able to enjoy seamless streaming, gaming and video calls. 

Connecting your community to the TELUS PureFibre™ network means that you will have access to the unique opportunities that fibre optic internet brings to residents, businesses, organizations, and essential services. Once it is installed, homes and businesses have the option to connect to the fibre optic network and experience the country's fastest internet technology.1

Location and impacts

The majority of construction will take place on public boulevards and utility rights-of-way. In cases where some work needs to take place on private property, TELUS will send out communications to all homeowners in the construction area. In accordance with COVID-19 health restrictions, all TELUS team members and contractors will be following all safety precautions on work sites.

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2021 Project

The 2021 build is anticipated to run between July and December with the first neighbourhoods ready for service by mid-September.

Spring Restoration

Part of TELUS' overall community investment is ensuring the restoration of all property to the same condition it was in prior to construction. This can include soft surface restoration such as leveling with new topsoil and planting grass seed. In places where hard surfaces are impacted, such as concrete or asphalt driveways, TELUS will always fill and repair an impact afterwards. Some restoration may have to wait until spring as this work is weather dependent, and will resume as soon as the ground conditions permit.

Reseeding

Once the TELUS PureFibre install is complete, reseeding will take place in all impacted areas. Click here for detailed watering instructions for newly reseeded property.

General guidelines:

  • Keep the reseeded area lightly watered until the grass is established. This may include watering several times daily, being careful not to over-water as the seeds can rot.
  • Try to stay off the reseeded areas.
  • Do not cut or rake the reseeded areas until the new grass has matured - give the grass time to grow.

FAQs 
Leduc construction letter - current TELUS customers
Leduc construction letter - non-TELUS customers
Leduc PureFibre announcement letter - current TELUS customers
Leduc PureFibre announcement letter - non-TELUS customers

Contact information:


If you have any questions regarding this project including construction, TELUS PureFibre™ details, availability dates or TELUS services, please contact:

Jeff Nichol
Senior Regional Marketing Manager
Home Solutions Community & Channels
jeff.nichol@telus.com
780-293-5401

If you have any questions or concerns regarding construction, please contact:

CTI Escalation and Information Hotline 
780-914-5891

If you are unsure whether the construction in your area is related to the TELUS PureFibre build or a City of Leduc construction project, please call City of Leduc Engineering at 780-980-7107.

 

Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see telus.com/networkmanagement

*Note: Webpage content supplied by TELUS