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Ambulance service continues in Leduc. The provider is changing.

On Oct. 30, the City of Leduc will stop operating ambulances on behalf of the Government of Alberta. Ambulances stationed in Leduc will be operated by Emergency Health Services (EHS), a provincial health corporation.

In a medical emergency, call 911, just as you do today.

What stays the same:

  • Residents will continue to call 911 when they need emergency medical assistance.
  • Ambulances will continue to be dispatched through the provincial system by EHS.
  • Two 24-hour Advanced Life Support ambulances will be stationed in Leduc. This is equivalent to what is currently operated by the City.
  • Ambulances will continue operating within Alberta’s borderless system. Depending on emergency needs, an ambulance stationed in Leduc may respond outside the city, and an ambulance stationed elsewhere may respond within Leduc, just as they do today.
  • Leduc Fire Services will continue responding to medical emergencies, and Leduc firefighters will continue providing lifesaving care until an ambulance arrives.

What is Different:

  • EHS will operate the two 24-hour Advanced Life Support ambulances stationed in Leduc. Emergency Health Services (EHS) manages all aspects of Alberta’s Emergency Medical Service (EMS) system, including overseeing and delivering air and ground ambulance services, interfacility transfers and dispatch operations.

Common Questions

Two reasons:

  1. There is a significant gap between the cost to provide ambulance services under the integrated system and the funding the Government of Alberta (GoA) proposed. Approximately $1 million in additional property tax revenue annually beginning in 2027 would be required from Leduc property owners to close that gap. The cost also has the potential to increase over time, to deliver a provincial service to the region.
  2. The contract parameters from the Government of Alberta included scheduling requirements that were not compatible with the collective agreement between the City of Leduc and the International Association of Fire Fighters (IAFF).

When a fire engine responds to a medical emergency, firefighters will provide immediate, life-saving care until an ambulance arrives. Current Fire Services staff are trained paramedics, a requirement of the integrated service, and Council has decided to retain the Advanced Life Support (ALS) level of paramedic care on Leduc engines for at least the next year. Over the year, information will be collected on patient outcomes, how often the use of ALS procedures was needed, and long-term sustainability. This information will come back to Council, and we will decide the level of paramedic service required by Leduc Fire.

Ambulance response will continue to be coordinated through Alberta’s provincial emergency response system. Leduc Fire Services will respond, providing immediate life-saving care until an ambulance arrives.

EHS has committed to two 24-hour Advanced Life Support ambulances stationed in Leduc. This is equivalent to what is currently operated by the City for the region.

While there are and have been two ambulances stationed in Leduc, they are dispatched to respond to calls throughout the region by the provincial system. And in the same way, ambulances stationed in other communities respond to calls in Leduc. The way ambulances are dispatched will not change once the City’s contract with EHS ends.

Residents will receive the same level of emergency medical care through Alberta’s provincial EMS system, operated by EHS. As well, Leduc Fire Services will be staffed to provide an Advanced Life Support level of care until an ambulance arrives.

Seven municipalities in Alberta provide integrated Fire-EMS services. Of those, Red Deer, St. Albert and Strathcona County will enter new contract with EHS and continue operating an integrated Fire-EMS service. Spruce Grove, Leduc and Lethbridge Councils have decided not to enter new contracts. The Regional Municipality of Wood Buffalo has until 2028 to decide as they signed a five-year agreement with the province in 2024, meaning their contract ends in 2029.

Fire Safety Resources

The City of Leduc provides a range of fire safety resources and information to help residents and businesses prevent and prepare for emergencies, including wildfire prevention, fire bans, fire safety tips, and guidance on carbon monoxide and smoke alarm installation and maintenance.

Leduc’s Fire and Emergency Medical Services is guided by core values that reflect its commitment to excellence and community service. Professionalism is at the heart of every interaction, ensuring that firefighters and paramedics perform their duties with skill, integrity, and dedication. They foster a respectful workplace and community environment, treating everyone with dignity and fairness. Objectivity in decision-making ensures unbiased and fact-based responses to emergencies.

The department also honours tradition, recognizing the importance of heritage while embracing innovation. Ethical conduct is paramount, with all actions rooted in honesty and accountability. A client-focused approach ensures that the community’s needs remain a top priority. Transparency in operations builds trust, while safety remains the cornerstone of the service, ensuring the protection of residents, responders, and the environment.

Ambulance User Fees

User fees for ambulance service includes transport to the hospital or immediate assessment and treatment from an EMS crew member on site. Fees are charged for assessment and treatment in a patient’s home, as well as for transportation to a health care facility. Ambulance user fees are set by Alberta Health Services and may be covered by Alberta Blue Cross or other insurance providers.

You may receive a bill for the following situations:

  • the patient is assessed and/or treated at the scene, but transport to the hospital is either not required or declined by the patient
  • the patient is assessed, treated and transported to the hospital
  • the patient is transported between some medical centres including doctors’ offices

For more information:
Billing inquiries – [email protected] or call (780)-980-7106
General inquiries – (780) 980-8475

Front view of an ambulance with flashing lights in an urban setting, conveying urgency and speed.

EMS Survey

Have you received emergency medical services from the City of Leduc? Tell us how we did.

Fire Permits

The City of Leduc does not require residents to obtain a fire permit to use fire pits or outdoor fireplaces that comply with the requirements set out in the Fire Services Bylaw.

Fire permits are required to burn an open air industrial or agricultural fire. To obtain a fire permit, an application should be submitted to the City’s Fire Services department.

Approved permit holders must follow safety guidelines, including maintaining a safe distance from combustible materials, having extinguishing tools nearby, and adhering to size restrictions. Permits are valid for a specified period and may be suspended if a fire restriction or fire ban is implemented. Violations of the permit conditions could result in fines or revocation.

The fire pit requirements set out in the bylaw and the fire permit requirements for open air burning help the City of Leduc to promote safe, enjoyable outdoor activities for residents and to protect the community from potential fire-related incidents.

Career Opportunities

A career with our fully integrated Fire and Emergency Medical Service (EMS) offers excitement, fulfillment, and diversity, along with the daily challenges of protecting our community. We are ready to respond to any emergency, 24 hours a day, 365 days a year. Our skilled teams are committed to saving lives and safeguarding property quickly and precisely. If you’re someone who thrives in a team environment, has a heart for helping others, and wants to make a difference in the community, we invite you to look for application opportunities throughout the year.

A close-up of a fire truck parked in a fire station with sunlight illuminating its side and equipment
Red fire truck parked on snow outside a modern fire station with a garage.
Red fire truck parked on snow outside a modern fire station with a garage.
Street Address
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For emergencies, please call:

911

For non-emergencies, call:

(780)-980-8475

Fire Services runs public education programs throughout the year for schools and organized groups. Please contact Fire Services at (780)-980-8475 for a safety visit and presentations about topics like fire safety, injury prevention, emergency preparedness, evacuation planning, and emergency medical services.

Contact Fire Services

Contact Fire Services

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Personal information is collected in accordance with the Access to Information Act (ATIA) and Protection of Privacy Act (POPA). If you have any questions about the collection and use of the information, contact the Access to Information and Protection of Privacy Officer at (780)-980-7173 or at #1 Alexandra Park, Leduc, Alberta T9E 4C4.

By submitting this form, you acknowledge that you have read, understood, and agreed to these terms and conditions regarding the collection and use of your personal information.