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Family & Community Support Services

How We Support You

We’re here to support you. Early. Confidentially. Without Judgement.

Family & Community Support Services (FCSS) and the Family Resource Network (FRN) help people of all ages build wellbeing, stay connected, and find the right resources at the right time. These services are free or low-cost and available to all residents. This includes support for individuals, families, seniors, youth, and caregivers.

Whether you’re going through a life transition, looking for community programs, or unsure where to start, our team can help.

What we can help with

If you’re experiencing housing instability, struggling with bills, or unsure how to access government benefits, FCSS can guide you through available programs and connect you to local supports. This is prevention-focused assistance that helps residents remain safely housed.

Learn more about housing and financial support

FCSS provides supportive, confidential conversations and referrals for matters such as relationships, stress, mental wellness, addictions support, and life planning. Individual support helps you understand options, build a path forward, and connect to the right provincial or community resources.

Learn more about counseling and support

The Family Resource Network (FRN) offers programs that help caregivers build strong family relationships—from prenatal and newborn support through teenage development. Services include parenting workshops, home visitation, developmental screenings, and one-on-one coaching.

Learn more about parenting and family support

Older Adult Services provide personalized support to help older residents stay connected and access practical support. This includes benefit applications, completing various forms, transportation options, home visitation, community outreach and referrals to community resources.

Learn more about senior and caregiver support

Leduc youth have access to leadership programs, anti-bullying support, mental health resources, recreational opportunities, and the Youth Council. Youth Outreach Workers offer free, confidential support.

Learn more about youth programs and support

In some of our toughest moments, it’s hard to know where to turn. In any municipality, including Leduc, the social programs and services needed to support the local vulnerable population are constantly evolving. Leduc cares about its vulnerable residents and provides diverse services to support vulnerable people in our community.

Learn more about support for vulnerable residents

FCSS and FRN host a variety of workshops, webinars, events, and programs designed to build skills, confidence, and connection, including financial literacy, parenting skills, social inclusion, creative programs, and more.

Learn more about community programs and workshops

Find a host of resources including hotlines, community organizations, provincial support, and more.

Browse resource hub

Services for Everyone

FCSS & FRN support everyone—individuals, families, seniors, youth, caregivers, newcomers, and more in every stage of life and in any circumstance. Many residents come to us for everyday concerns such as parenting support, financial questions, social connections, and navigating life changes.

Not sure where to start? That’s normal—and exactly what we’re here for. We’ll walk with you, help you find clarity, and make sure you’re supported.

Get started today

How it works

  1. Start the conversation: reach out and the FCSS team will listen, ask a few questions, and guide you to the next steps.
    1. Drop-in to see FCSS at the Civic Centre Monday-Friday, 8:30 a.m. – 4:30 p.m. (closed 12-1 p.m.)
    2. Phone FCSS at (780)-980-7109
    3. Email FCSS at [email protected]
  2. Understand your options: depending on your situation, FCSS may:
    1. Provide direct one-on-one support
    2. Refer you to provincial or community programs
    3. Connect you to workshops, programs, benefits, services, and supports
    4. Work with you to create a plan for your goals or concerns
  3. You decide your path forward: you choose how you want to proceed, and FCSS will support you.

Time sensitive needs

If your situation requires timely assistance, you can:

  • Call FCSS during business hours
  • Contact 211 after hours for referrals and community support
  • Visit an extreme weather relief location during available hours

LGBTQIA2S+ Initiatives

The City of Leduc embraces diversity and inclusion, and Family and Community Support Services (FCSS) is proud to be an LGBTQIA2S+ friendly space. FCSS provides support and resources for youth, adults, families, and allies within the community. For more information, please contact the office at (780)-980-7109 or email [email protected].

Learn more about Leduc Pride Society