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How We Communicate With You

Staying connected with our residents is important to us. We want you to know what’s happening in your city, how decisions are made, and how you can get involved. This page outlines how we share information, what you can expect from us, and the ways you can reach out.

Our Commitment

Good communication builds trust and helps our community thrive. Here’s what you can expect from us:

  • Clear – We’ll use plain language, avoid jargon, and make information simple to find.
  • Timely – We’ll share updates as soon as they matter, so you always have the information you need to make decisions and stay informed.
  • Consistent and Reliable – You’ll get the same message across all our channels, and regular updates on major projects.
  • Respectful – We’ll protect your privacy, encourage respectful dialogue, and be clear about how to engage with us.
  • Continuous Improvement – We’ll keep learning, measuring, and adapting so our communication gets better over time.

How We Share Information

We use a variety of channels to share information with the public:

 

Your Privacy

We are committed to protecting your personal information. Any data collected through our website or digital tools is handled in accordance with the Access to Information Act (ATIA) and Protection of Privacy Act (POPA).

Visit our privacy page
Exterior of Leduc Civic Centre building with large windows, surrounded by a garden of yellow flowers and a large rock in the foreground.

Continuous Improvement

We measure the effectiveness of our communications and are always looking for ways to improve. If you have suggestions, please let us know through our feedback form below.

Communication Feedback Form
Name
Name
First Name
Last Name

Personal information is collected in accordance with the Access to Information Act (ATIA) and Protection of Privacy Act (POPA). If you have any questions about the collection and use of the information, contact the Access to Information and Protection of Privacy Officer at (780)-980-7173 or at #1 Alexandra Park, Leduc, Alberta T9E 4C4.

By submitting this form, you acknowledge that you have read, understood, and agreed to these terms and conditions regarding the collection and use of your personal information.